Frequently Asked Questions

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  • Do I receive a certificate after my course?

    Yes – upon successful completion, you’ll receive a nationally recognised Statement of Attainment, usually emailed to you within 24–48 hours.

  • Can I reschedule or cancel my booking?

    Yes – we understand plans change. You can reschedule or cancel your course in line with our booking policy. Please contact us as soon as possible if you need to make changes.

  • What should I bring to my training?

    For most courses, just bring a valid photo ID. Some construction courses may require specific PPE (e.g. enclosed footwear, long sleeves, safety gear) – details will be included in your course confirmation email.

  • How do I book a course?

    Booking is quick and easy through our website. Simply choose your course, select a date, and complete your registration online.

  • Where are your courses held?

    We run daily and weekly public courses at our Osborne Park training centre, and we also deliver training onsite at workplaces across Western Australia.

  • Are your courses nationally recognised?

    Yes! RTS Training is partnered with Allens Training Pty Ltd (RTO 90909) to deliver nationally accredited courses across First Aid, Fire and Construction.

  • Where are you located?

    Our training rooms are located at unit 304, 396 Scarborough Beach Rd Osborne Park, WA, 6017. 

    For directions via google maps CLICK HERE!

  • How do I get my Certificate

    Once a course has been completed, your certificates become available through your Training Desk profile.

    Steps for Viewing and Downloading Certificates

    1. Log into Training Desk
    2. Select the CERTIFICATES option in the header of the screen
    3. To download the certificate click the download link (if not available there is no copy of that certificate available in Training Desk)
  • Does Provide First Aid include CPR?

    YES!

    Upon successful completion and passing of this first aid course, you will receive a nationally recognised Statement of Attainment in:

    • HLTAID009 – Provide Cardiopulmonary Resuscitation
    • HLTAID010 – Provide Basic Emergency Life Support
    • HLTAID011 – Provide First Aid