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Efficiency
Site Visit & Needs Analysis
We conducted a detailed site visit to assess the operational environment, workforce capabilities, and training outcomes required. This ensured alignment with accreditation standards and the agency’s unique context.
Custom Course Development
– Designed a private hybrid course (online pre-learning + face-to-face training)
– Built realistic scenarios based on past incidents
– Incorporated client’s own PPE and equipment for authenticity
– Used high-tech CPR feedback manikins for advanced skill development
Flexible Delivery
– Full-day sessions (8 hours), max. 10 participants each
– 24 staff trained, with capacity for 40
– Flexible scheduling to accommodate shifts and rosters
– 2 trainers per session ensured multiple scenarios ran simultaneously
– Delivered onsite with minimal disruption to agency operations
Key Highlights
| Feature | Detail |
|---|---|
| Customised Delivery | Hybrid model with online learning and on-site scenario-based training |
| Accreditation | Fully accredited combination course: HLTAID013, HLTAID014 & HLTAID015 |
| Course Duration | Delivered in 1 full day (8 hours) per session |
| Real-World Relevance | Training based on actual scenarios experienced by the agency’s teams |
| Use of Client Equipment | Conducted with the agency’s own gear for high transfer of learning |
| High-Tech Feedback | Used Prestan Advanced CPR Manikins providing real-time metrics on CPR depth, rate & recoil |
| Capacity | 24 participants trained across multiple sessions, with a capacity for 40 and a maximum of 10 per session |
| Trainer Deployment | 2 trainers per course ensured multiple scenarios and timely delivery |
| Flexibility | Students could shift between sessions to accommodate rosters and operational demands |
| Certification | Certificates are delivered promptly to both students and the training coordinator |
| Ongoing Engagement | Repeat bookings secured for currency and refresher training on-site |
Running first aid training for nearly 200 people in one afternoon seemed impossible. RTS Group made it not only possible, but smooth, professional, and highly efficient. The blend of online learning and fast assessment delivery was perfect

Deputy Principal
Perth School

Outcome
First and only provider in Perth to deliver this particular fully contextualised combination course.
Delivered certificates promptly to both individual students and the training coordinator.
Students retained 24/7 access to online content for revision or missed learning.
Achieved outstanding feedback on both course relevance and realism.
Established an ongoing partnership with the agency, delivering refresher and currency training on-site.