Contextualised First Aid & CPR Training for WA Energy Industry Client

Client Profile

Client Industry: Energy – Field & Office Operations
Course Titles: HLTAID011 – Provide First Aid; HLTAID009 – Provide CPR
Delivery Method: Blended (Online pre-course + Face-to-Face scenario training)
Training Format: Private, contextualised training across WA
Total Locations: 5 (Perth Metro, Pinjarra, Vasse, Albany, Bridgetown)
Maximum per Session: 20 participants
Trainer Allocation: 1 trainer per session
Course Duration: 2 hrs (First Aid), 1 hr (CPR)
Certificate Turnaround: Fast delivery to contacts and students

The Challenge

The client needed accredited first aid and CPR training for both office and field staff working in high-risk environments across WA. They faced:
– A dispersed workforce across metro and regional depots
– Tight operational rosters with limited time for training
– The need for rapid certificate turnaround to maintain compliance
– Keeping repeat participants engaged with relevant, contextual content.

Our Solution

We delivered a flexible hybrid course combining 24/7 online pre-learning with efficient, scenario-based face-to-face training. Sessions were short and targeted, ensuring minimal disruption while meeting compliance standards.

Our trainers delivered interactive, workplace-specific scenarios that kept participants engaged, even those who had completed similar training before. Certificates were issued rapidly, and the blended approach ensured both convenience and operational efficiency across multiple locations.

Blended Delivery + Onsite
Efficiency

Flexible Hybrid Learning

24/7 accessible online pre-course combined with efficient, scenario-based face-to-face training.

Onsite Regional Delivery

Training delivered at both metro and regional WA depots (Pinjarra, Vasse, Albany, Bridgetown).

Short, Focused Sessions

2 hours for First Aid and 1 hour for CPR, designed to fit operational rosters.

Interactive & Scenario-Based

Practical sessions contextualised to real workplace incidents, keeping experienced staff engaged.

Digital Assessments + Rapid Certification

Online assessments and fast certification turnaround ensured workforce compliance requirements were met.

Key Highlights

FeatureDetail
Client IndustryEnergy – Field & Office Operations 
Course Titles HLTAID011 – Provide First Aid; HLTAID009 – Provide CPR 
Delivery Method Blended – Online Pre-Course + Face-to-Face Scenario Training 
Training FormatContextualised training at metro and regional WA depots
Course Duration2 hours (First Aid), 1 hour (CPR) 
LocationsPerth Metro, Pinjarra, Vasse, Albany, Bridgetown
Trainer Allocation1 trainer per session for up to 20 participants 
AssessmentCompleted digitally during in-person sessions
CertificationDelivered quickly to the main training contact and participants
Scenario-Based LearningHands-on, realistic training tied to actual work conditions

Running first aid training for nearly 200 people in one afternoon seemed impossible. RTS Group made it not only possible, but smooth, professional, and highly efficient. The blend of online learning and fast assessment delivery was perfect

Deputy Principal

Perth School

Outcome

  • Courses delivered efficiently across diverse locations, meeting the needs of both field and office staff. 
  • Scenario-based sessions improved engagement and knowledge retention.
  • Fast certification enabled immediate workforce compliance.
  • Ongoing relationship with client, delivering training as part of the regular requalification schedule. 
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